Privacy Policy

At Alweza Pharmaceuticals Pvt. Ltd., we are dedicated to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website and services.

 


Information We Collect

We may collect the following types of information:

1. Personal Information

When you submit a form, contact us, or request product details, we may collect:

  • Full name

  • Email address

  • Phone number

  • Address (only if provided voluntarily)

  • Any information you submit through our website or communication channels

 

2. Non-Personal & Technical Data

To improve website performance and user experience, we may collect:

  • IP address

  • Device type and browser details

  • Pages visited and browsing behaviour

  • Time spent on our website

  • Cookies and analytics data


How We Use Your Information

We use your information for the following purposes:

  • Responding to inquiries, product requests, or feedback

  • Providing medical or product-related support

  • Improving website functionality, design, and user experience

  • Sending updates, promotions, or product information (only with your consent)

  • Ensuring safety, security, and legal compliance

We do not sell, rent, or trade your information to third parties for marketing purposes.

 


Sharing of Personal Data

We may share your data only under the following circumstances:

  • With trusted service providers (for hosting, email alerts, analytics, and customer support)

  • If required by law, government authority, or to protect public health and safety

  • During business restructuring or transfer (with notice to users, wherever applicable)

All third-party partners are strictly bound to protect your confidentiality.

 


Use of Cookies

We use cookies to:

  • Enhance website speed and performance

  • Personalize browsing experience

  • Analyze website traffic and user interaction

You can disable cookies through your browser settings, though some website features may not work optimally.

 


Data Security & Storage

We take appropriate technical and organizational measures to protect your data from:

  • Unauthorized access

  • Misuse, alteration, or loss

  • Security breaches or disclosure

Your data is stored only for the duration necessary to fulfill the purpose for which it was collected, or as required by applicable law.

 


Your Rights as a User

You have the right to:

  • Request access to your personal data

  • Request correction or updation of information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing or communication at any time

  • Lodge a complaint if you believe your data has been misused

To exercise your rights, contact us at:

📧 Email: info@alweza.com
📞 Phone: +91 9285511555

 


Links to Third-Party Websites

Our website may contain external links. We are not responsible for the privacy practices or content of those external websites. Users are encouraged to read their respective privacy policies.


Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Revised policies will be posted on this page with a new updated date.

Last Updated: 19-11-2025

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